Delivery and Returns

DELIVERY

Delivery will be via Royal Mail or our couriers.

The postage cost will be a flat fee of £4.95. Please note that these costs only apply to mainland UK (there may be a surcharge for Highlands and Islands). We do not add any extra charge for packing materials.

We aim to process orders within 2 working days, although at busy times of the year we may take up to 5 days.

We make every effort to ensure all products are in stock but in the event that we do not have your chosen product, we will contact you and offer either a refund or a later delivery, if possible.

International Orders
We do not ship internationally at present.

 

RETURNS
We hope you are happy with your purchase from Diverse but if not, we can offer a refund on any item as long as it is returned

  • by trackable means
  • within 14 days of you receiving it
  • in a saleable condition
  • with a copy of the order confirmation.
Please note that we are unable to reimburse postage costs for returned items.