Delivery and Returns

DELIVERY

Delivery will be by Royal Mail Signed For or via our couriers. We aim to get orders out within 5 working days. We do not ship at weekends.

The delivery charge is a flat fee of £5.95 for most items, although very light items such as cards and coasters will be charged a lower fee. The correct delivery fee will be applied at checkout. Please note that these costs only apply to mainland UK (there may be a surcharge for Highlands and Islands).

We make every effort to ensure all products are in stock but in the event that we do not have your chosen product we will refund that item.

Redirecting Deliveries
To combat fraud, we will only deliver to the shipping address on the order.
 
International Orders
We do not ship internationally at present.

 

RETURNS
We hope you are happy with your purchase from Diverse but if not, we can offer a refund on any item as long as it is returned

  • within 14 calendar days of you receiving it
  • securely packaged
  • by trackable means
  • in perfect condition..
Please note that we do not reimburse postage costs for returned items and we will not accept responsibility for lost or damaged returns that do not comply with these terms.