Delivery and Returns

DELIVERY

Delivery will be by Royal Mail Signed For or via our couriers.

PLEASE NOTE THAT DELIVERIES ARE TAKING LONGER THAN USUAL DUE TO COVID-19. We apologise for any inconvenience and appreciate your patience.

The postage cost is a flat fee of £4.95. Please note that these costs only apply to mainland UK (there may be a surcharge for Highlands and Islands).

We make every effort to ensure all products are in stock but in the event that we do not have your chosen product, we will contact you and offer either a substitute item, later delivery or refund.

International Orders
We do not ship internationally at present.

 

RETURNS
We hope you are happy with your purchase from Diverse but if not, we can offer a refund on any item as long as it is returned

  • within 14 calendar days of you receiving it
  • securely packaged
  • by trackable means
  • in perfect condition
  • with a copy of the order confirmation.

PLEASE CALL OR EMAIL US FOR A LABEL WITH THE CORRECT RETURN ADDRESS.

Please note that we do not reimburse postage costs for returned items and we will not accept responsibility for lost or damaged returns that do not comply with these terms.